Skip to content
Help center

What has gone wrong?

4 articles Getting started Your first project, the onboarding steps, and how the pieces fit together. 7 articles Installation Script tag, WordPress, GTM, server-side and the first-party subdomain. 6 articles Integrations Per-platform connection steps for Google Ads, Microsoft Ads, Search Console and the rest. 8 articles Data and accuracy Deduplication, click IDs, match quality, consent handling and reconciling totals. 3 articles Delivery and errors Reading the delivery log, error reasons, retries and what needs your action. 5 articles Reporting The Overview, traffic, conversions, organic search and projects. 2 articles Billing and plans How conversions are counted, limits, upgrades and invoices. 4 articles Agency accounts Client workspaces, permissions, white-label reporting and wholesale billing. 15 articles Developers The SDKs, the REST API, the MCP server, keys, scopes and limits.
Most read
Getting started with Convultra Start My conversions are not appearing in Google Ads Delivery What counts as a conversion on my plan? Billing Events show as pending and never send Delivery How do I point a subdomain at Convultra? Setup Adding a client to an agency account Agency API overview Developers Audience Sync Integrations
System status
All systems operational
Collection, forwarding and the dashboard, with incident history. Full status page →
Still stuck Talk to a human Support is staffed by people who implement this daily. We will get into your setup with you rather than sending a link back. Contact support support@convultra.com
For developers API reference, MCP server and SDKs Documentation →
FAQ

Asked before you sign up

Do I need a developer to set this up?

No. Most accounts are live in a few minutes using the WordPress plugin, the GTM template or a single script tag. The one step that occasionally needs help is the DNS record for your first-party subdomain, and support will do that with you if you would rather.

How is this different from hosting a server-side GTM container?

A container is infrastructure. You still build the tags, the triggers, the deduplication logic and the error handling, and you maintain them as platforms change their APIs. Convultra is the finished product: you connect ad accounts and the recovery, dedupe, attribution and delivery are already built.

What are you actually counting for billing?

Conversions, not server requests or page views. A purchase is one conversion regardless of how many platforms it is forwarded to. If you go over your plan for a month we tell you rather than silently charging an overage.

Is this GDPR compliant?

Personally identifiable data is SHA-256 hashed before it leaves for an ad platform, Consent Mode v2 and CMP signals are respected, and events from non-consenting visitors are not forwarded. We are a processor; a DPA is available on every plan.

Can I run it alongside my current setup?

Yes, and for a migration we recommend it. Shared event IDs stop double-counting, so you get a fortnight of parallel data comparing delivered conversions before you switch anything off.